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How disavar Handles Your Personal Data

At disavar, your personal data belongs to you — we collect only what we need to run your account, process deposits via UPI, Paytm or PhonePe, and keep…

Data collected only as neededYour right to access and deleteSecure account storageUPI & Paytm payment data protectedContact us anytime for data requests
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disavar How disavar Handles Your Personal Data
DATA CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete the personal data we hold on your account, our data team is ready to help.

Email Data Request Send your data access, correction or deletion request to our privacy inbox. Include your registered email address and a brief description of what you need. We aim to respond within 72 hours and confirm every action in writing.
Live Chat Support Start a live chat session from any page on disavar. Our support agents can log a data request on your behalf, escalate it to the data team and give you a reference number so you can track progress without waiting on email.
Account Settings Panel Several data preferences — including marketing communication opt-outs and session history — can be managed directly from your account settings panel without contacting support at all. Changes take effect as soon as you save them.
HOW WE PROTECT YOUR DATA

Security, Retention and Your Account Data

We use a combination of encryption, access controls and regular security checks to keep your personal data safe.

Data Encryption at Rest and in Transit

All personal data stored on disavar servers is encrypted at rest.

Cookie Use and Your Choices

We use session cookies to keep you logged in and analytics cookies to understand how pages perform.

Account Security Practices

Your account password is stored as a one-way hash — not as plain text.

Data Retention Schedule

We retain active account data for as long as your account is open.

Who Can Access Your Data

Internal access to your personal data is restricted to staff who need it to operate your account — support agents…

How to Request Changes or Deletion

Write to our privacy inbox with your registered email address and specify whether you want to access, correct, export or…

Common Questions About Your Privacy on disavar

The questions below cover the data rights and account privacy concerns we hear most often. If your question is not answered here, reach out via live chat or email and our data team will respond within 72 hours.

We collect your name, email address, mobile number and date of birth when you register. If you make a deposit via UPI, Paytm or PhonePe, we also log the payment reference returned by your payment provider — we never store your full UPI PIN or bank credentials.

Yes. Email our privacy inbox from your registered address and ask for a data export. We will compile your account data — including login history and transaction records — into a readable format and send it to you within seven business days of verifying your identity.

Contact us via email or live chat with a deletion request. Once we verify your identity, we delete or anonymise your personal data within 30 days. Certain financial transaction records may be retained longer if required by applicable law, and we will tell you if that applies to your account.

We do not sell or rent your personal data to marketing companies. Data is shared only with payment processors — such as UPI and Paytm networks — and only the minimum data required to complete your transaction. Our internal teams access your data on a strict need-to-know basis.

We use essential cookies to keep your session active and analytics cookies to measure page performance. Non-essential cookies can be declined via the cookie banner on your first visit. Turning off analytics cookies has no effect on your account, deposits or withdrawals.

When you request account closure, we begin a deletion process that removes or anonymises your personal data within 30 days. Transaction records required under applicable financial regulations may be retained for the period specified by law, after which they are also deleted.

Reach our data team directly via the privacy email address listed in the contact section of this page. Describe your concern and include your registered account email. We will acknowledge receipt within 24 hours and provide a resolution or status update within seven business days.

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