Reference

Your Rights and Our Legal Commitments

disavar operates under a defined legal framework so you always know where you stand — from how your account data is handled to the conditions that apply when…

Terms of UsePrivacy PolicyCookie PolicyAccount ConditionsDispute Process
disavar Your Rights and Our Legal Commitments
LEGAL CONTACT PATHS

How to Reach Us on Legal or Policy Matters

If you have a question about your rights under our terms, want to raise a dispute, or need to request access to your stored data, our support team handles legal queries through…

Email Support Send your legal query, data access request or dispute notice to our dedicated policy email. We log every submission and respond with a reference number so you can track progress.
Live Chat Our live chat agents can escalate policy questions to the legal team in real time. Available seven days a week, live chat is the fastest path for urgent account or data concerns.
Formal Written Request For matters requiring a paper trail — such as account closure, data deletion or formal dispute lodgement — submit a written request via our secure contact form and receive a timestamped acknowledgement.
HOW WE HANDLE THIS

Data Handling, Security and Your Account Rights

disavar applies consistent security and data-handling practices across every account.

Data Encryption

All personal and financial data — including UPI and PhonePe transaction records — is encrypted in transit using TLS and…

Cookie Controls

We use session cookies for account security and analytics cookies to understand how the lobby is used.

Data Retention Policy

Account records are retained for the period required by the applicable regulatory framework in your jurisdiction.

Account Security Controls

Two-factor authentication is available on every account. We recommend enabling it via your account settings.

Who to Contact

Our Data Protection contact handles formal access, correction and deletion requests.

Requesting Changes to Your Data

You have the right to request correction of inaccurate personal data held on your account.

Answers to Common Legal and Policy Questions

These are the questions we hear most often about terms, data rights and account conditions. If yours is not here, our support team can address it directly through live chat or email.

Your account agreement is governed by the applicable law in the jurisdiction where the contract is formed. Access to the platform is available only where local law permits, and you are responsible for confirming that use is lawful in your location.

Yes. Submit a data access request through our support form or by email. We will compile and deliver your data in a portable format within the timeframe required under applicable law, typically within seven business days.

Contact our support team through live chat or email with your transaction reference number and the date of the disputed payment. Our accounts team will investigate and respond in writing within three business days.

On account closure, we retain records for the minimum period required by the regulatory framework in your jurisdiction. After that period, identifiable personal data is deleted from active systems. You can request confirmation of deletion once the period has lapsed.

We do not sell personal data. We share it only with service providers — such as payment processors handling your PhonePe or Paytm transactions — strictly to operate the platform, and only under data processing agreements that bind those parties to equivalent security standards.

Send a correction request to our support team via live chat or the contact form. Attach a note describing what needs to change. Our compliance team will verify and update the record, then confirm the change to you in writing.

Complete policy documents — Terms of Use, Privacy Policy, Cookie Policy and Account Conditions — are available as linked pages in the footer of every page on disavar. Each document shows the date it was last updated so you can check for changes.